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Cancellation Policy

At Book and Stays, we understand that sometimes plans change, and cancellations are unavoidable. We have a customer-friendly cancellation policy to accommodate your changing travel plans.

Domestic Tours

  • Cancellations 30+ Days Before: If you cancel your booking 30 days or more before your check-in date, you are eligible for a full refund, minus a 5% processing fee.
  • Cancellations 15-29 Days Before: For cancellations made between 15 to 29 days before the check-in date, a 50% cancellation fee will be applied.
  • Cancellations Less Than 15 Days Before: Cancellations within 14 days of the check-in date will result in a 100% cancellation fee, and no refunds will be issued.

International Tours

  • Cancellations 45+ Days Before: For international bookings, cancellations made 45 days or more before the start date will be eligible for a full refund, minus a 5% processing fee.
  • Cancellations 30-44 Days Before: A 50% cancellation fee will be charged for cancellations made between 30 to 44 days prior to the trip.
  • Cancellations Less Than 30 Days: No refunds will be provided for cancellations made within 30 days of the trip start date.

We recommend all customers to carefully review the cancellation terms before booking to avoid any inconvenience. Any cancellation requests must be sent via email to [email protected].